Malaysia PDPA Updated: January 2026 256-bit SSL

Ramli88 Privacy Policy – Personal Data Protection for Malaysian Players

Ramli88 takes your privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Version 3.1 – Effective 1 January 2026
Ramli88 Data Protection Standards
Personal Data Encryption256-Bit SSL
Data Access ControlsStrictly Limited
Malaysia PDPA ComplianceFull
Regular Security AuditsEvery 6 Months
Transaction ProtectionEnd-to-End
Protected under Malaysia's PDPA

Ramli88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is processed and stored in accordance with the country's highest legal standards.

No Data Selling

We never sell, rent, or share your personal data with third parties for marketing purposes without your consent. Your data is not a commodity.

Bank-Grade Encryption

All data transmitted between your device and Ramli88's servers is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions.

You're in Control

You have the full right to access, correct, delete, or withdraw consent for the use of your personal data on Ramli88 at any time.

Secure Data Storage

Data is stored on servers protected by multi-layer firewalls and intrusion detection systems (IDS), and is independently audited by third parties every six months without exception.

Breach Notification

In the event of any data breach affecting your information, Ramli88 is committed to notifying you within 72 hours, in line with industry best practices.

Section 1: Introduction & Policy Acceptance

Welcome to the Ramli88 Privacy Policy. This document explains in detail how the Ramli88 platform ("we", "Ramli88" or "Platform") collects, uses, stores, discloses and protects your personal data as a user and registered member of our platform.

Ramli88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation. We take data protection seriously, because we believe your trust is the most valuable asset we hold.

Policy Acceptance: By registering a Ramli88 account, accessing our platform or using any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue your use of the Ramli88 platform.

This Privacy Policy applies to all information collected through Ramli88's official website at ramli88.ws, our mobile application (where available), email communications, customer support interactions and all other channels operated by Ramli88. This document was last updated on 1 January 2026 and supersedes all previous versions.

Section 2: Types of Personal Data We Collect

Ramli88 collects your personal data in two primary ways — directly when you provide it to us, and automatically as you use our platform. Below is a full breakdown of the data we collect:

2.1 Data You Provide Directly

Identity Information

Full name, MyKad or passport number, date of birth, and gender — required for account verification and KYC compliance.

Contact Information

Malaysian mobile number (01X prefix), email address and current residential address in Malaysia.

Financial Information

Malaysian bank account numbers or e-wallet IDs (Touch 'n Go, GrabPay, DuitNow, etc.) used for deposits and withdrawals.

Verification Documents

A copy of your MyKad or passport, along with a selfie for identity verification (KYC), for withdrawal requests exceeding RM 5,000.

2.2 Automatically Collected Data

Data TypeDetailsPurpose
IP AddressDevice IP address when accessing the platformSecurity & fraud prevention
Device DataDevice type, OS, phone modelPlatform optimisation
Browsing DataPages visited, session duration, clicksUser experience improvement
Gaming Activity DataBetting history, wins, lossesLegal Compliance & AML
Transaction DataComplete deposit & withdrawal recordsAccounting & support
Cookies & Tracking TechnologiesLogin sessions, language preferences, analytics cookiesPlatform functionality & analytics

Section 3: Purpose of Data Collection & Use

Ramli88 uses your personal data only for legitimate and necessary purposes. We do not process your data beyond what is required for the purposes stated below. The following are the primary purposes for which we collect your data:

  1. Registration & Account Management: To create, verify, and manage your Ramli88 account, including the KYC (Know Your Customer) process as required under Malaysian law.
  2. Payment Processing: To process deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX (Maybank2u, CIMB Clicks), and to securely and accurately process withdrawals to your Malaysian bank account or e-wallet.
  3. Provision of Betting Services: To enable you to play slots, live casino, place Sports Betting (Malaysia Super League, EPL, cricket, badminton), E-Sports (MLBB, Valorant) and enjoy all games on Ramli88.
  4. Fraud Prevention & AML Compliance: To detect and prevent fraudulent activity, money laundering, and any unlawful use of the platform under Malaysian law, including compliance with the Anti-Money Laundering Act (AMLA).
  5. Service Communications: To send transaction notifications, bonus and promotional information, policy updates and other important communications relating to your account.
  6. Analytics & Platform Improvement: To understand usage patterns, identify technical issues, and continuously improve the quality of the Ramli88 platform.
  7. Customer Support: To help you resolve issues, answer enquiries, and provide 24/7 customer support in Bahasa Melayu.
Data Minimisation Principle: Ramli88 follows the principle of data minimisation — we only collect data that is strictly necessary for the stated purpose. We do not collect excessive or irrelevant data.

Section 4: Disclosure of Data to Third Parties

Ramli88 does not sell or rent your personal data to any third party for marketing purposes. However, in certain circumstances, we may need to share your data with specific parties as follows:

4.1 Authorised Service Providers

We work with trusted third-party service providers to operate the platform, including:

  • Game Providers: Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, and other providers that offer games on the Ramli88 platform. Required game data is shared securely via encrypted API.
  • Payment Processor: Payment gateway providers that facilitate transactions via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay and FPX. They receive only the minimum transaction data required.
  • Cloud Infrastructure Provider: Cloud servers that store Ramli88 platform data to high security standards under binding confidentiality agreements.
  • Analytics Services: An analytics platform that helps us understand how players use the platform, enabling us to continuously improve the user experience.

All third-party service providers are bound by strict data processing agreements and are only permitted to use your data for the purposes specified in those agreements.

4.2 Legal Authorities

Ramli88 may be required to disclose your personal data to Malaysian authorities – including the Royal Malaysia Police (PDRM), Bank Negara Malaysia or other relevant authorities – when compelled to do so by law, court order or in the course of a legitimate financial crime investigation.

Section 5: Data Security Measures

Ramli88 invests seriously in data security to ensure your personal information is always protected. Our security measures include:

256-Bit SSL Encryption

All communications between your browser or app and Ramli88's servers are encrypted using TLS 1.3 — the banking industry standard in Malaysia.

Multi-Layer Firewall

Ramli88's servers are protected by a multi-layer firewall system with real-time threat monitoring around the clock.

Internal Access Controls

Only authorised Ramli88 staff with a legitimate business need may access users' personal data. All access is logged and monitored.

Independent Security Audits

Ramli88's security systems are audited by an independent cybersecurity firm every six months to identify and address any vulnerabilities.

Shared Responsibility: While Ramli88 takes all reasonable precautions, no system is 100% immune to cyber threats. You are also responsible for keeping your account secure by using a strong password, not sharing your login credentials and promptly reporting any suspicious activity to us.

Section 6: Use of Cookies & Tracking Technologies

Ramli88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

6.1 Types of Cookies We Use

Cookie TypePurposeRetention Period
Essential CookiesLogin sessions, security, core platform functionalityUntil end of session
Preference CookiesRemember language, display settings and game preferences30 days
Analytics CookiesUsage statistics, popular pages, session duration12 months
Security CookiesAnti-fraud verification, CSRF protectionSession only

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the Ramli88 platform, including your ability to log in or process transactions correctly.

Section 7: Your Rights under Malaysia's PDPA

As a Ramli88 user based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of inaccurate or incomplete data at no charge.

Right to Erasure

Request deletion of data that is no longer required, subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes or certain other purposes.

Right to Data Portability

Receive a copy of your data in a machine-readable format to transfer to another platform.

Right to Withdraw Consent

Withdraw consent to the processing of your data at any time without prejudice.

To exercise any of the above rights, please contact Ramli88's Data Protection Officer by email at privacy@ramli88.ws. We will process your request within 30 business days. For security purposes, requests may require identity verification before they can be fulfilled.

Section 8: Data Retention & Deletion

Ramli88 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law.

8.1 Data Retention Period

  • Active Account Data: Retained for the duration your account is active and for up to 5 years after account closure, in accordance with Malaysian legal requirements on financial records.
  • Transaction Records: Retained for 7 years in accordance with the requirements of the Income Tax Act and relevant Malaysian accounting legislation.
  • Support Communication Logs: Retained for 3 years after the issue is resolved, for reference and service improvement purposes.
  • Analytics Data: Anonymised data (with all personal identifiers removed) is retained for 24 months for platform analytics purposes.

8.2 Secure Deletion

Once the retention period expires, or upon a valid deletion request from you, Ramli88 will securely delete your personal data using digital deletion methods that comply with industry security standards. Data held in backups will be permanently deleted within the following 90 days.

Section 9: Contact Our Privacy Officer

If you have any questions or concerns, or wish to exercise your rights in relation to this Privacy Policy, please contact Ramli88's Data Protection Officer (DPO) through the following channels:

Privacy Email

Privacy@ramli88.ws – for enquiries specifically relating to personal data and PDPA rights requests.

Live Chat Platform

24/7 live chat on the Ramli88 platform — available for general support and basic privacy-related enquiries.

We are committed to responding to all privacy-related enquiries within 2 working days. For requests requiring verification or formal action under the PDPA, please allow a processing period of up to 30 working days.

Policy Amendments: Ramli88 reserves the right to amend this Privacy Policy at any time. Significant changes will be communicated via platform notifications or email to all registered members. Continued use of the platform following any amendments constitutes your acceptance of the latest version of our Privacy Policy.

This Privacy Policy is governed by the laws of Malaysia. If you are dissatisfied with how we have handled your privacy complaint, you may lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the Malaysian Communications and Multimedia Commission (MCMC).

Your Data Is Safe at Ramli88 – Register with Complete Confidence

Your privacy and security are our top priority. Join over a million Malaysian players enjoying peace of mind at Ramli88 today.

256-bit SSL · PDPA Compliant · Your Data Is Protected · 18+ only

Bahasa Melayu